Ziglu Card
- What exchange rate is used when spending abroad with my Ziglu card?
- Where can I use my Ziglu card?
- Using my Ziglu card abroad
- Does Ziglu support Apple Pay and Google Pay?
- What is 3DS?
- Is 3DS active on my Ziglu card?
Account Support
- How can I get a statement?
- How can I update my phone number?
- How can I update my email address?
- How can I update my home address?
- How can I change my name?
- How can I close my account?
App Help
Opening a Ziglu Account
- Why can I not open a Ziglu account just now?
- What is a waitlist?
- How do I join the waitlist?
- Can I become a customer if I am not on the waitlist?
- If I already have an account do I need to sign up to the waitlist?
- Who is eligible for a Ziglu account?
Boost Accounts
Fees and Limits
Security
- Is Ziglu regulated?
- Is my money protected with Ziglu?
- Are my funds protected under the FSCS?
- Is Ziglu a bank?
- How can I keep my account secure?
- Where can I find your terms and conditions?
Apple Pay
- How to make the Ziglu card your default payment card when using Apple Pay
- What happens if your phone is lost whilst having a Ziglu card connected to Apple Pay
- How to pay using Apple pay on mobile
- Are there any limits with Apple Pay?
- How to identify merchants that support Apple Pay
- How to update your Apple Pay contact information
Payments Getting Started
Euro Account
- How does the US dollar and euro accounts work?
- What can I use the US dollar and euro accounts for?
- Do I earn interest on my US dollar and euro accounts?
- How are funds in my US dollar and euro accounts protected?
- Can I see a statement of my US dollar and euro transactions?
- Can I send US dollars and euros to my friends and family?
Useful Information
- About Ziglu
- What is the risk warning that we provide to all investors who invest in crypto assets with Ziglu?
- How does Ziglu categorise customers who invest in crypto assets?
- What is a restricted investor?
- What is a high net worth investor?
- What is a certified sophisticated investor?