As part of new regulatory requirements implemented by the Financial Conduct Authority (FCA), we need to collect some information from you to enable you to access crypto services within the Ziglu app.
When you onboard you’ll be asked to complete two short tasks on the following topics:
Customer Categorisation declaration - Approx 2 mins
Whether you're a seasoned investor or brand new to crypto, we just need to capture your investor categorisation level to help us make sure our products and services are tailored to you.
Cryptoasset Appropriateness Assessment - Approx 3 mins
Cryptoassets are considered high risk by the FCA, and we will need you to complete a short questionnaire to confirm that you understand the risks associated.
Until you have passed both tasks you won’t be able to buy any crypto. However, you will still be able to use our product for payments, peer to peer transfers and for purchasing EUR or USD via our FX Exchange. For existing customers who are required to complete the tasks, you will still be able to sell your crypto for cash, as well as keep on top of the markets by browsing crypto prices and using your other account features such as payments and FX.
For more information on the risks associated with investing in cryptoassets take 2 mins to learn more