If you're having trouble receiving emails from Ziglu, please try the following steps:

  • Wait a few minutes. Our emails should come through pretty quickly however there can be times when there is a slight delay.

  • Check your junk and spam folders. If you do find the email from us within these folders remember to mark it as safe, move to your inbox or mark as not junk.

  • If you're using a Microsoft email address, and you still can't find the email following the steps above, then you may need to whitelist emails from "mail.ziglu.io" and "ziglu.io" (those are our email domains).

If you've had no luck with the steps above, send us an email to [email protected] and we'll take a further look for you.

Did this answer your question?